Reduced performance in US datacenter for mysqueezebox.com

Incident Report for Logitech

Resolved

This incident has been resolved.

Posted Oct 19, 2020 - 17:17 PDT

Update

All systems are functioning as intended.

Posted Oct 19, 2020 - 17:16 PDT

Monitoring

We have addressed the underlying issue and begun re-routing US-based traffic back to the US datacenter. All systems are returning to normal.

Posted Oct 19, 2020 - 15:27 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 19, 2020 - 00:46 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 19, 2020 - 00:45 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 19, 2020 - 00:45 PDT

Investigating

We're currently experiencing reduced performance in the US datacenter for mysqueezebox.com. Please be patient while we investigate the issue.

Posted Oct 19, 2020 - 00:45 PDT

This incident affected: Squeezebox (Account Management (US), Player Connection (US), Music Service API (US)).